ORDERING INFO

TO ORDER ONLINE

RUGS:Some rugs are available from stock, others are made specially to order.

Please email, specifying the rug inwhich you are interested, and shall advise of availability / delivery times etc.

If your RUG is in stock:We shall send you an invoice and you can either choose to send a cheque (made payable to TOY CULTURE) or if convenient you are welcome to call into the gallery to pay and collect. If you would prefer to pay online via paypal, we shall send you a PAYPAL invoice directly to your email address. Shipping costs will be added where neccessary.

If your RUG is being made to order:If the rug is not in stock, we shall invoice you for fifty per cent of the total cost of the rug. You can either choose to send a cheque (made payable to TOY CULTURE) or if you would prefer to pay online via paypal, we shall send you a PAYPAL invoice directly to your email address. Just prior to the rug's completion, an invoice will be sent for the balance, and shipping costs where necessary.

If you have any queries regarding the ordering of one of these rugs, or would like to see a higher resolution image, then please contact us directly on 020 7836 6747 or by email

OTHER PRODUCTS: Ordering online can be completed simply and securely using PAYPAL, a widely recognised and respected third party company, which specialises in processing online credit card transactions, via it’s secure server. When you place an online order with TOYCULTURE using PAYPAL, we do not have access to your credit card details. PAYPAL is free to sign up with and all you need is an email address and a valid credit or debit card. Your credit / debit card will not be charged until your purchase is ready for shipping.

Simply use the product page to select products and make payment by credit card or debit card using PAYPAL

Postage for orders to be delivered within the UK are calculated automatically through paypal. The additional postage for orders to be delivered outside the UK will be invoiced separately.

Alternatively, ordering can be done by post, and payment made by Cheque, Postal Order, and is acceptable in UK-Pound Sterling only. Orders paid for by Cheque, Postal Order, or International Money Order will be sent on clearance of funds.

TO ORDER BY POST


Print off our mail order form and send with sterling cheque or postal order made payable to TOYCULTURE.COM and post to:

TOYCULTURE.COM
1-3-5 FLITCROFT STREET
LONDON
WC2H 8DH
UK

Click here for mail order form

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IMPORTANT INFORMATION

All prices quoted are UK pounds sterling and do not include postage. (If you are ordering from outside the UK, and are unsure of current conversion rates please refer to: http://www.xe.com/ucc/ )

POSTAGE FOR PRODUCTS OTHER THAN RUGS
For orders up to £10.00 add:
£3.50 UK postage (Recorded to be signed for)
£6.50 EUROPE (International Signed For)
£7.50 REST OF THE WORLD (International Signed For)

For orders £10.00 - £25.00 add:
£5.00 UK postage (Recorded to be signed for)
£7.50 EUROPE (International Signed For)
£9.50 REST OF THE WORLD (International Signed For)

For orders £25.00 - £50.00 add:
£6.50 UK postage
£9.50 EUROPE
£11.50 REST OF WORLD

For orders over £50.00 add:
£8.50 UK postage (Recorded to be signed for)
£13.00 EUROPE (International Signed For)
£15.00 REST OF WORLD (International Signed For)

If you wish to request UK ‘Special delivery’, or an International insured or express service, please advise and we will calculate the additional postage.

UK orders by regular post should arrive within a week. International orders sent through the regular postal system usually take up to fourteen days.

Your order will normally be sent as soon as we receive confirmation of payment.

SHIPMENT
Your order will normally be sent as soon as we receive confirmation of payment. If you wish to request UK ‘Special delivery’, or an International express service, please advise and we will calculate the additional postage. UK orders should arrive within a week. International orders sent through the regular postal system usually take up to fourteen days.

RETURNS POLICY
Goods will only be exchanged or refunded if they are damaged or faulty. You must inform us of any damage or fault within 48 hours of receiving your order. Goods should not be returned without having contacted us first.

CLICK HERE FOR OUR FULL TERMS AND CONDITIONS